Terms of Service

Last updated: 7 October 2026

These Terms of Service (the "Terms") govern your access to and use of the website accoswap.com and all related services provided by AccoSwap (together, the "Services"). They form a legally binding agreement between you and AccoSwap ("AccoSwap", "we", "us" or "our").

By creating an account, accepting these Terms during registration, or otherwise accessing or using the Services, you confirm that you have read, understood and agree to be bound by these Terms, together with our Escrow Terms, our Marketplace Rules, our Refund Policy and our Privacy Policy, each of which is incorporated into and forms part of these Terms. If you do not agree, you must not access or use the Services.

1. Key Points

This summary is provided for convenience only and does not replace the full Terms below.

• AccoSwap is an online marketplace. It provides a venue where independent Buyers and Sellers can list, find and complete transactions for Digital Assets, such as social media accounts, channels, pages and groups.
• AccoSwap does not own, buy or sell any Digital Asset. Every sale is made directly between the Buyer and the Seller.
• Deals are managed through AccoSwap Escrow, a transaction-management service. AccoSwap Escrow holds the transaction, not the money: payments are received and processed by independent third-party payment providers, and the deal is released or refunded in accordance with the Escrow Terms.
• Buyers are responsible for checking everything they need with the Seller in AccoSwap Chat before buying. Sellers are responsible for describing their Digital Assets accurately and completely.
• Buying and selling Digital Assets involves risk. Platforms may restrict or remove Digital Assets, and AccoSwap has no control over Platforms.
• All deals and payments must be completed on AccoSwap. Transactions arranged outside AccoSwap are not protected in any way.

2. Definitions

In these Terms, the following words have the meanings set out below:

• "Digital Asset" means any social media account, channel, page, group or other online presence that is listed or sold on AccoSwap.
• "AccoSwap Account" means the user account you create in order to use the Services.
• "AccoSwap Chat" means the messaging system provided on AccoSwap.
• "Buyer" means a user who purchases, or offers to purchase, a Digital Asset.
• "Escrow" or "AccoSwap Escrow" means the transaction-management service described in the Escrow Terms. "Escrow" is a commercial name used on AccoSwap and does not mean a regulated escrow, trust, banking or payment service.
• "Escrow Team" means the members of AccoSwap's staff who operate AccoSwap Escrow, oversee transfers and make the decisions described in the Escrow Terms, such as cancellations, reversals and the outcome of disputes.
• "Listing" means a Digital Asset offered for sale on AccoSwap, including its description, price and other details.
• "Platform" means the third-party social media or online service on which a Digital Asset exists.
• "Seller" means a user who lists or sells a Digital Asset.
• "Wallet" means the balance recorded in your AccoSwap Account for use on AccoSwap.

3. The Marketplace and AccoSwap's Role

3.1 A marketplace. AccoSwap operates an online marketplace. It provides the technology through which Sellers publish Listings, Buyers find them, and the two parties communicate and complete transactions.

3.2 Not a party to the sale. AccoSwap does not own, buy, sell or take title to any Digital Asset, and does not act as a buyer, seller, broker or reseller. Any contract for the sale of a Digital Asset is made directly between the Buyer and the Seller. AccoSwap is not a party to that contract and is not responsible for either party's performance of it, except for the limited Escrow role described in section 3.3.

3.3 The role of AccoSwap Escrow. AccoSwap Escrow's role is limited to managing the transaction: it records the deal, holds the transaction open while the Digital Asset is transferred, oversees the transfer steps, and instructs the release or refund of the payment in accordance with the Escrow Terms. It does not hold, safeguard or control funds as an escrow agent or trustee. Payments are received and processed by third-party payment providers (see section 3.10). Escrow is designed to reduce the risk for both parties, but it does not guarantee the outcome of any transaction.

3.4 Limited checks. Any checks AccoSwap carries out, such as verifying ownership of a Digital Asset or reviewing a Listing, are limited in scope. They are not a confirmation or warranty that a Listing is accurate or complete, and they do not replace the Buyer's own checks.

3.5 Not a bank or licensed escrow agent. AccoSwap is not a bank, licensed escrow agent, financial institution, payment service provider or trustee. The word "Escrow" is a commercial name used within AccoSwap and does not imply a regulated escrow, banking, payment or fiduciary service. Your Wallet is not a bank account, does not earn interest and is not covered by any government deposit protection scheme. It may be used only for transactions and fees on AccoSwap.

3.6 No guarantee of value or outcome. AccoSwap makes no promise about the value, earnings, monetization, audience, engagement or future performance of any Digital Asset, or about whether any Platform will keep a Digital Asset active.

3.7 No professional advice. Nothing on AccoSwap is legal, tax or financial advice. Each user is responsible for their own tax and legal obligations, including any tax due on income from sales.

3.8 No affiliation. AccoSwap is an independent marketplace and is not affiliated with, endorsed by or sponsored by any Platform. Any Platform names, trademarks and logos that appear on AccoSwap are the property of their respective owners and are used only to identify the Digital Asset concerned.

3.9 Relationship. Nothing in these Terms creates a partnership, joint venture, employment or agency relationship between you and AccoSwap, other than the limited Escrow role described above.

3.10 Payments and third-party payment providers. Deposits and payments pass through independent third-party payment providers, which receive and process the money under their own terms. AccoSwap does not operate a bank, trust or client-money account for Buyers' or Sellers' funds and is not responsible for the services of those providers. Wallet and escrow amounts shown on AccoSwap are records of what is due to each party under a transaction, and they are released, refunded or paid out only in accordance with these Terms and the Escrow Terms. The only amounts AccoSwap retains for itself are its fees.

4. Eligibility and Your AccoSwap Account

4.1 Age and capacity. You must be at least 18 years old and legally capable of entering into a binding agreement to use the Services.

4.2 One account per person. You may hold only one AccoSwap Account. Creating additional accounts, including to avoid a limit or a suspension, is not permitted.

4.3 Accurate information. You must provide accurate and complete information when you register and keep it up to date.

4.4 Security. You are responsible for keeping your login details confidential and for all activity carried out through your AccoSwap Account. You must notify us promptly if you believe your AccoSwap Account has been accessed without your permission.

4.5 Lawful use. You may use the Services only for lawful purposes and only where doing so is permitted by the laws that apply to you. You are responsible for checking the rules of the relevant Platform before buying or selling a Digital Asset.

4.6 Communications. You agree that we may contact you by email, by on-site notification and, if you connect it, by Telegram in relation to your AccoSwap Account, your transactions and changes to the Services. You may unsubscribe from marketing emails at any time.

4.7 Refusal of service. We may refuse registration, restrict access to the Services, or decline any transaction where we reasonably believe it is necessary to protect users, AccoSwap or the integrity of the marketplace.

4.8 Verification. We may ask you to verify your identity, your ownership of a Digital Asset or the source of your funds at any time. We may delay, restrict or refuse a transaction, deposit or withdrawal until you have provided what we reasonably ask for, and we may report suspected unlawful activity to the relevant authorities.

5. Listings

5.1 Seller's confirmation. You may list only a Digital Asset that you own and have the right to sell. By creating a Listing, you confirm to AccoSwap and to every Buyer that the Digital Asset belongs to you, that it can be transferred to the Buyer, that the Listing is accurate and complete, and that the sale does not infringe the rights of any third party.

5.2 Ownership check. We carry out an ownership check when a Listing is created. Digital Asset details such as the name, follower count and profile picture are obtained from the Platform and may change over time.

5.3 Review. Listings are reviewed by our team before they are published. We may return a Listing to the Seller for changes, reject it, or remove it at any time, at our discretion.

5.4 Content standards. Listings must be accurate and must not contain personal contact details, external links or any other content that is not permitted under our Marketplace Rules.

5.5 Delivering what is listed. Anything stated in a Listing, for example that the original email is included, must be delivered to the Buyer.

5.6 Keeping Listings current. Listings do not expire. The Seller is responsible for keeping the Listing accurate and up to date, and may edit it at any time or delete it and create a new one.

5.7 Cost. Creating a Listing is free of charge. Optional promotions are paid (see section 12).

6. Before You Buy

6.1 Buyer's due diligence. Buyers and Sellers may discuss and verify all relevant details in AccoSwap Chat before a purchase. The Buyer is solely responsible for checking every detail that matters to them before making payment.

6.2 Seller's disclosure. The Seller must answer the Buyer's questions accurately and honestly and must not withhold information that a Buyer would reasonably expect to know.

6.3 Evidence. In the event of a dispute, the Escrow Team relies on the Listing and on the messages exchanged in AccoSwap Chat. Communications that take place outside AccoSwap are not accepted as evidence.

7. Offers

7.1 Making offers. Buyers may make offers on Listings. Free accounts may send up to 4 offers per day, and Premium members may send unlimited offers. We may change these limits.

7.2 Offer limits. A Buyer may have only one active offer on a Listing at a time, and two Buyers may not offer exactly the same amount on the same Listing.

7.3 Changing an offer. A Buyer may edit or cancel an offer while it remains pending.

7.4 Accepted offers. An accepted offer does not reserve the Listing. The Buyer may start Escrow at any time while the Listing remains available. The Seller may accept more than one offer and may withdraw an accepted offer at any time before Escrow is funded. The purchase is made by the first Buyer to fund Escrow.

8. Payment Through Escrow

8.1 Escrow required. All purchases on AccoSwap must be paid through AccoSwap Escrow. The Escrow Terms set out the full rules, including delivery periods, cancellations, the 24-hour inspection window, reversals and disputes.

8.2 Process. The Buyer pays the agreed price plus the escrow fee, and the payment is processed through a third-party payment provider while the transaction is held by Escrow. The Seller transfers the Digital Asset by following the steps shown on the escrow page. The payment is released to the Seller once the transfer has been completed in accordance with the Escrow Terms.

8.3 Cancellation. Only the Escrow Team may cancel an escrow. Where an escrow is cancelled, the Buyer is refunded in full, including the escrow fee, as set out in the Escrow Terms.

9. Fees

9.1 Escrow fee. The escrow fee is paid by the Buyer in addition to the agreed price, and the Seller receives the full agreed price. At the date of these Terms, the fee is 10% of the price with a minimum of $8 for free accounts, and 7% with a minimum of $4 for Premium members.

9.2 Deposit fee. A fee of 2% applies to funds added to your Wallet.

9.3 Withdrawal fee. A fee of 2% applies to funds withdrawn from your Wallet.

9.4 Third-party charges. Charges imposed by banks, payment providers or cryptocurrency networks are set by those providers and are outside AccoSwap's control.

9.5 Display and changes. All fees are charged in US dollars and are displayed before you pay. If a fee shown at checkout differs from a figure in these Terms, the amount shown at checkout applies. We may change our fees from time to time; changes apply only to payments made after the change and not to fees already paid.

10. Wallet, Deposits and Withdrawals

10.1 Deposits. You may add funds to your Wallet using cryptocurrency or the other payment methods shown on the deposit page. The minimum deposit is $5, and some payment methods have their own limits, which are shown on the deposit page. Manual deposits are credited once they have been confirmed by our team. Cryptocurrency deposits are credited after the required network confirmations. The value of a cryptocurrency can change between the time you send a payment and the time it is credited, and you bear that risk. Deposits sent with the wrong amount, to the wrong network or in an unsupported currency are dealt with as described in the Refund Policy.

10.2 Withdrawals. You may withdraw your available balance using the payout methods shown on the withdrawal page. The minimum withdrawal is $5, and only one withdrawal request may be pending at a time. Withdrawals are usually processed within 24–72 hours. Processing times are estimates and may be longer during a review, a dispute or a public holiday. Funds from a completed sale may be made available for withdrawal only after the Inspection Window described in the Escrow Terms has ended. Once a withdrawal has been approved, it is sent by a payment provider, and the time it takes to arrive depends on that provider and may be longer.

10.3 Balances. All balances are recorded in US dollars and cannot be transferred between users.

10.4 Restrictions and delays. We may restrict a Wallet, or delay a withdrawal, while we investigate a dispute, suspected fraud, a suspected breach of these Terms or a chargeback, or where this is required by law or by a payment provider.

10.5 Refunds. Refunds are credited to your Wallet. Our Refund Policy sets out when refunds are available and how much is refunded.

10.6 Chargebacks. Chargebacks and payment reversals are dealt with as described in our Marketplace Rules.

10.7 Amounts you owe. Where a refund, reversal, chargeback or other amount is owed to another user or to AccoSwap because of your transaction or your breach of these Terms, AccoSwap may deduct it from your available Wallet balance and from payouts due to you, to the extent permitted by law.

11. AccoSwap Premium

11.1 Membership. AccoSwap Premium is a paid membership paid from your Wallet. Current prices and benefits are displayed on the Premium page and at checkout, and a 2% processing fee applies. Benefits currently include a reduced escrow fee, unlimited offers and access to full account names. We may change Premium benefits and prices, but changes to prices do not affect a period you have already paid for.

11.2 Renewal and cancellation. Auto-renew is off unless you turn it on. If you cancel, you keep your Premium benefits until the end of the period you have paid for, and the membership does not renew.

11.3 Refunds. Premium fees are non-refundable, except that: (a) where you are charged twice for the same period, we will refund the duplicate charge; and (b) where a fault on AccoSwap's side prevents you from using Premium and we are unable to resolve it within a reasonable time, we may, at our discretion, refund the unused days. Any refund is credited to your Wallet.

11.4 No guarantee. Premium does not guarantee any sale, purchase or result.

12. Promotions

12.1 Promotions. Sellers may pay to promote a Listing through Featured, Pinned or Bump placements. Prices and durations are displayed before purchase.

12.2 No cancellation or refund. A promotion is treated as delivered as soon as it goes live. Promotions cannot be cancelled or refunded, including where the Listing is later sold, rejected, suspended or deleted.

12.3 Wrong listing. If you promote the wrong Listing by mistake, you may contact support within 1 hour of purchase and we may move the promotion to another of your Listings. The remaining time is transferred and is not reset. No changes can be made after 1 hour.

12.4 No guarantee of results. Promotions do not guarantee any level of views, offers or sales.

13. Reviews and Seller Badges

13.1 Reviews. After a completed purchase, the Buyer may leave a review of the Seller. Reviews must be honest and relate to the transaction. We may remove reviews that we reasonably consider to be fake, abusive or unrelated to the transaction.

13.2 Seller badges. Seller badges, such as New, Trusted and Top Seller, are based on completed sales. A badge is not an endorsement or guarantee by AccoSwap, and we may change or remove badges at any time.

14. Prohibited Conduct

You must comply with our Marketplace Rules. In particular, you must not:

• share contact details, or arrange deals or payments, outside AccoSwap;
• list or sell a Digital Asset that you do not own, or that is stolen, hacked or borrowed;
• provide false or misleading information about a Digital Asset;
• recover or take back a Digital Asset after selling it;
• impersonate AccoSwap, AccoSwap Escrow or any member of our staff;
• post fake reviews or manipulate seller badges;
• use AccoSwap to launder money, to move funds obtained unlawfully, or to deal with any person or country subject to international sanctions;
• use bots, scrapers or other automated means to access the Services, or upload malware or other harmful code;
• use more than one AccoSwap Account to get around offer limits, suspensions or reviews;
• use the Services for fraud or any unlawful purpose, or interfere with the security or operation of the Services.

15. Suspension, Termination and Account Closure

15.1 Enforcement. We may issue a warning, suspend or permanently close an AccoSwap Account that we reasonably believe has breached these Terms or the Marketplace Rules. The Marketplace Rules explain how warnings, suspensions and appeals work.

15.2 Active escrows. A suspension does not by itself cancel an active escrow. The Escrow Terms explain how an active escrow is handled.

15.3 Closing your account. You may ask us to close your AccoSwap Account by contacting support. We may ask for your reason so that we can help resolve any issue first. When an AccoSwap Account is closed, it is removed from the site, but we retain transaction, escrow, payout and chat records where required for legal, fraud-prevention or dispute purposes, as described in our Privacy Policy.

15.4 Survival. Sections that by their nature should continue after an AccoSwap Account is closed, including those on fees owed, risks, limitation of liability, indemnity and disputes, continue to apply.

15.5 Wallet balance when an account is closed. If you ask us to close your AccoSwap Account, we will pay out your available Wallet balance in accordance with section 10.2, less any amount that is subject to a hold or that you owe to AccoSwap. If we close or suspend an AccoSwap Account because of fraud, a chargeback or a serious breach of these Terms, we may keep the balance on hold while we investigate, deduct amounts owed to AccoSwap or to other users as a result of the breach, and act as required by law. No interest is paid on any balance.

16. Risks You Accept

Buying and selling Digital Assets is a high-risk activity. Problems may arise, and some risk remains even when every step is followed correctly. By using the Services, you acknowledge and accept that:

• some Platforms restrict the sale or transfer of Digital Assets; the rules of each Platform are a matter between you and that Platform, AccoSwap does not encourage or authorise any breach of them, and you accept the risk that a Platform may enforce them;
• Platforms may apply security checks, restrictions or waiting periods during or after a transfer, which AccoSwap is unable to remove, shorten or accelerate; their duration depends entirely on the Platform, and the appropriate course of action is to wait;
• a Platform may suspend, restrict or remove a Digital Asset at any time, including after a transfer, and once a transaction is final this risk rests with the Buyer;
• Platform policies and features, including monetization, may change at any time.

17. Content and Intellectual Property

17.1 Your content. You retain ownership of the content you add to your Listings. You grant AccoSwap a worldwide, non-exclusive, royalty-free licence to display, reproduce and use that content (including screenshots, images and share cards) on AccoSwap and in promoting AccoSwap, for as long as the Listing is published and afterwards in records of completed sales. You confirm that you have the right to grant this licence.

17.2 Our content. The AccoSwap name, logo, website design and software are owned by AccoSwap. You may not copy, modify or use them without our prior written permission, except as necessary to use the Services in the normal way.

17.3 Intellectual property complaints. If you believe that a Listing infringes your trademark, copyright or other rights, please email support@accoswap.com with the link to the Listing, details of your rights and your contact details. We may remove the Listing while we review the complaint.

18. Disclaimers

To the fullest extent permitted by law, the Services are provided on an "as is" and "as available" basis. We take reasonable steps to keep AccoSwap secure and available, but we do not warrant that the Services will be uninterrupted, error-free or secure at all times, or that any Listing, user content or information provided by other users is accurate, complete or reliable. Except as expressly stated in these Terms, we make no warranties of any kind, whether express or implied.

19. Limitation of Liability

19.1 Excluded losses. To the fullest extent permitted by law, AccoSwap is not liable for: any act or omission of a Buyer, a Seller or a Platform; any action taken by a Platform in relation to a Digital Asset; any deal or payment made outside AccoSwap; or any indirect, incidental or consequential loss, including loss of profits, income, data, goodwill or business opportunities.

19.2 Maximum liability. To the fullest extent permitted by law, AccoSwap's total liability to you in connection with any transaction is limited to the fees you paid to AccoSwap for that transaction.

19.3 Events beyond our control. AccoSwap is not responsible for any delay or failure caused by events beyond its reasonable control, including outages of hosting or network providers, failures of banks or payment providers, Platform changes, internet disruptions or natural disasters.

19.4 Statutory rights. Nothing in these Terms excludes or limits any liability or right that cannot be excluded or limited under applicable law.

20. Indemnity

To the extent permitted by law, you agree to indemnify AccoSwap against any loss, liability, cost or claim (including reasonable legal costs) arising from your breach of these Terms, the Escrow Terms or the Marketplace Rules, from any transaction you enter into with another user, or from your violation of any law or the rights of any third party.

21. Disputes With AccoSwap

If you have a concern about the Services, please contact support first so that we can try to resolve it promptly and fairly. Disputes between Buyers and Sellers about a transaction are handled by the Escrow Team in accordance with the Escrow Terms. Where the Escrow Team has decided a dispute, its decision is final for that transaction. A party who has new evidence may ask for a review by emailing appeals@accoswap.com, and the Escrow Team decides whether to review it.

22. Changes to These Terms

We may update these Terms from time to time. The date at the top of this page shows when they were last revised, and we aim to notify users of material changes by email or by a notice on the site. By continuing to use the Services after an update takes effect, you accept the updated Terms. Earlier versions of these Terms are available on request.

23. General

23.1 Severability. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions continue in full force and effect.

23.2 No waiver. A failure or delay by AccoSwap in enforcing any provision is not a waiver of our right to enforce it later.

23.3 Assignment. You may not transfer your AccoSwap Account or your rights or obligations under these Terms without our prior written consent. We may transfer our rights and obligations in connection with a reorganisation, merger or sale of our business.

23.4 Entire agreement. These Terms, together with the Escrow Terms, the Marketplace Rules, the Refund Policy and the Privacy Policy, constitute the entire agreement between you and AccoSwap relating to the Services.

23.5 Language. These Terms are written in English. If they are translated into another language, the English version prevails.

23.6 Headings. Headings and the Key Points summary are included for convenience only and do not affect the interpretation of these Terms.

23.7 Notices. We may give you notices by email to the address on your AccoSwap Account, by on-site notification or, if you have connected it, by Telegram, and a notice is treated as received when we send it. Notices to AccoSwap must be sent to support@accoswap.com.

24. Contact Us

If you have any questions about these Terms, please email support@accoswap.com or use our contact page.