We hold the deal until every step is complete — no shortcuts. The payment is released only when the conditions of the deal are met.
Accoswap Escrow acts as a neutral third party — holding the deal until the seller successfully delivers the account. Payments are processed by third-party payment providers. Every step is recorded, and both parties follow the same rules.
Once the buyer has paid, the deal is held in escrow and the payment is not released to the seller until the transfer is complete.
Our team checks each ownership transfer before the payment is released to the seller.
If something goes wrong during the escrow, our dispute team reviews the case and, where the Escrow Terms allow, the buyer is refunded.
A transparent, fully managed process designed to protect both buyers and sellers from start to finish.
Buyer browses listings and places an offer at their desired price, which is sent directly to the seller.
Seller reviews the offer terms and accepts if satisfied. Both parties agree before any money moves.
Buyer pays the agreed amount through Accoswap. The deal is held in escrow — nothing is released to the seller yet.
Seller provides all required ownership credentials and transfer details to our escrow team.
Our team checks that the submitted account details match the listing.
Account ownership is transferred to the buyer, following the escrow steps for that platform.
Buyer confirms they have successfully accessed and taken full control of the account.
Escrow checks that every step has been completed before releasing the payment to the seller.
Payment is released to the seller's AccoSwap wallet. The transaction is marked complete and both parties are notified.
Escrow isn't just for buyers. Sellers benefit too — the buyer's payment is confirmed before they hand anything over.
Your deal is held in escrow, and your payment is released to the seller only when the transfer is complete.
Every listing is reviewed and account ownership is checked by our team before it goes live.
Full refund if the escrow is cancelled before completion — for example, if the seller does not deliver.
Dedicated dispute support team available for every transaction.
A 24-hour inspection window after completion to check the account.
Payment is confirmed and the deal is locked in escrow before you transfer anything to the buyer.
Your payment is released to your wallet once the transfer is completed.
Buyers pay through escrow before you hand anything over, which helps protect you from payment fraud.
Full transaction record and invoice provided for every completed deal.
Build your seller reputation with verified escrow transaction reviews.
Whether it's a YouTube channel or an Instagram page, every transaction goes through our full escrow process.
YouTube channel ownership transfers follow Google's platform policy and can take up to 7 days to complete. This is a YouTube-imposed waiting period — not an Accoswap delay. The deal remains held in escrow, and no payment is released, until the transfer is fully confirmed by our team.
Multiple layers of protection, designed to help keep every transaction safe.
Every listing is checked before it goes live — we verify the seller actually owns the account and review each listing by hand.
All transaction communication happens on our platform — creating a verifiable trail for dispute resolution.
Every action in an escrow is timestamped and logged — providing a transparent record for both parties.
If a deal goes sideways, our dispute team reviews evidence from both sides and makes a fair, final decision.
No hidden charges. The buyer pays the fee on top of the agreed price, so the seller receives the full price — you see the exact breakdown before confirming any deal.
Two simple ways to get your listing in front of more buyers — paid from your Accoswap wallet balance.
Go to My Listings → click the orange Promote button on any active listing → choose a plan → confirm with your wallet balance. Activates instantly.
Yes — a listing can be Featured (homepage) and Pinned (browse top) at the same time. Running both simultaneously gives you the highest possible visibility across the entire platform.
Every review is tied to a completed escrow transaction.
Very helpful all throughout the entire process
Top!
Very good, quick fast and no issues.
Je n’est pas accès à la chaîne
good
Had a few hiccups, but he’s a good guy! Thank you. 😊
Everything you need to know about how our escrow service works.
The terms every buyer and seller agrees to when an escrow starts, covering delivery, cancellations, the 24-hour inspection window, reversals and disputes.
Last updated: 7 October 2026
These Escrow Terms govern every transaction paid through AccoSwap Escrow ("Escrow"). They are incorporated into and form part of the AccoSwap Terms of Service, and words defined in the Terms of Service have the same meaning here. By funding an escrow as a Buyer, or by proceeding with an escrow as a Seller, you agree to be bound by these Escrow Terms. The decisions and actions described in these Escrow Terms are taken by the Escrow Team, as defined in the Terms of Service.
Time limits at a glance. The full rules are in the sections shown.
2.1 A marketplace service. AccoSwap is a marketplace where independent Buyers and Sellers transact with each other. AccoSwap does not own, buy or sell any Digital Asset, and it is not a party to the contract of sale between the Buyer and the Seller.
2.2 What Escrow does. AccoSwap Escrow acts as a neutral intermediary for the transaction. Its role is limited to: (a) recording the Buyer's payment once it has been received through a third-party payment provider; (b) holding the transaction open while the Digital Asset is transferred; (c) overseeing the transfer through the Escrow Instructions; and (d) instructing the release of the payment to the Seller, or its refund to the Buyer, in accordance with these Escrow Terms.
2.3 What Escrow does not do. AccoSwap Escrow is not a licensed escrow agent, bank, financial institution, payment service provider, trustee or guarantor. The term "Escrow" is a commercial name used within AccoSwap and does not imply a regulated escrow, banking, payment or fiduciary service. It does not guarantee the value, condition, earnings or future of any Digital Asset, the accuracy of any Listing, or the performance of any Buyer or Seller. Escrow is designed to reduce the risk of a transaction for both parties, but it cannot remove that risk entirely.
2.4 Payments and payment providers. Payments are received and processed by independent third-party payment providers, under their own terms. AccoSwap does not operate a bank, trust or client-money account for Buyers' or Sellers' funds. Escrow and Wallet amounts shown on AccoSwap are records of what is due to each party under a transaction.
2.5 Meaning of "held". Where these Escrow Terms say that a payment, funds or escrowed funds are "held", "held by Escrow" or "continue to be held", this means that the transaction is held open and that the payment is not released or refunded until the Escrow Team decides or the steps in these Escrow Terms are completed. It does not mean that AccoSwap holds the money as an escrow agent or trustee.
3.1 Verification. Buyers and Sellers should discuss and verify all relevant details in AccoSwap Chat before a purchase. The Buyer is solely responsible for verifying the details that matter to them, and the Seller must answer accurately and honestly.
3.2 Evidence. The Escrow Team relies on what is stated in the Listing and what is agreed in AccoSwap Chat. Communications that take place outside AccoSwap are not accepted as evidence.
3.3 Payment. The Buyer pays the agreed price plus the escrow fee, both of which are displayed at checkout before payment.
4.1 Duty to follow. Each Platform has its own transfer process. The Escrow Instructions for a transaction form part of these Escrow Terms, and both the Buyer and the Seller must follow them in the order shown. Failure to do so may result in the transaction being delayed or cancelled, or in the loss of the protection these Escrow Terms provide.
4.2 Access to secure the Digital Asset. For some transfers, and with the authorisation of the Seller and, where the Buyer asks the Escrow Team to secure the Digital Asset, of the Buyer, the Escrow Team may sign in to the Digital Asset in order to secure it, for example by adding recovery details. Any such access is used solely to complete the transfer. The Escrow Team does not publish content through the Digital Asset or use it for any other purpose.
5.1 Delivery period. Once an escrow is Funded, the Seller has 24 hours to complete Delivery in accordance with the Escrow Instructions.
5.2 Late delivery. The Buyer may not request Cancellation during these first 24 hours. If Delivery has not been made within 24 hours, the Buyer may ask the Escrow Team to cancel the escrow for a full refund, or may choose to continue waiting.
6.1 No changes. While an escrow is active, neither the Buyer nor the Seller may change or use the Digital Asset except as required by the Escrow Instructions.
6.2 Buyer responsibility. If the Digital Asset is changed or used by the Buyer, the Buyer bears responsibility for the consequences.
6.3 Seller responsibility. The Seller must not access or change the Digital Asset from their side, except where the Escrow Instructions ask them to, for example by providing a verification code, approving the Buyer's device or adding the Buyer's email. If the Buyer reports a problem and it is found that the Seller used or changed the Digital Asset, the Seller bears responsibility for the consequences.
6.4 Security settings during a transfer. Where the Escrow Instructions require it, the Seller must keep two-step verification switched on, must not sign out of the Digital Asset on their own device, and must provide verification codes promptly through AccoSwap Chat. The Buyer's email or other recovery details must not be added to the Digital Asset before the Buyer's first successful sign-in.
7.1 Who may cancel. Only the Escrow Team may cancel an escrow. A Buyer or Seller who wishes to cancel must send a request to the Escrow Team in AccoSwap Chat.
7.2 Refund on cancellation. Where an escrow is cancelled, the Buyer is refunded in full, including the escrow fee, to the Buyer's AccoSwap Wallet, subject to our Marketplace Rules on chargebacks. Further details are set out in our Refund Policy.
7.3 Cancellation requested by the Seller. The Seller may request Cancellation at any stage before Completion, for any reason. Where the Seller has already transferred the Digital Asset, the Seller must first secure the Digital Asset again and then request Cancellation. Securing the Digital Asset is the sole responsibility of the Seller, and the Escrow Team does not verify it.
7.4 Cancellation requested by the Buyer.
Everything stated in the Listing, such as the original email, must be delivered. If the Seller is unable to deliver it, the escrow will be cancelled and the Buyer refunded in full. The transaction may proceed without it only if the Buyer agrees to this in AccoSwap Chat, at the Buyer's own risk.
9.1 Timelines. The time a transfer takes depends on the Platform. Some Platforms apply their own security checks, restrictions or waiting periods, for example after a login, a change of email or a change of ownership. Some ownership changes, for example, involve a waiting period of up to 7 days. Any timelines we provide are estimates only.
9.2 Outside our control. The Escrow Team is unable to remove, shorten or accelerate Platform restrictions, and their duration depends entirely on the Platform. In such cases the appropriate course of action is to wait, and the transaction continues to be held by Escrow, with no payment released or refunded, in the meantime.
9.3 Not a ground for reversal. A Platform restriction, on its own, is not a ground for the Reversal of a completed transaction.
9.4 Temporary login restrictions. A Platform may temporarily block or delay sign-in during a transfer, for example after too many login attempts, when a new device or location is detected, or while a security check or verification is pending. These restrictions are applied by the Platform, are not caused by the Seller, and usually lift after a cooldown period set by the Platform. When this happens:
9.5 Permanent restrictions and Seller errors. If a restriction does not lift after the cooldown, or the Platform disables the Digital Asset, the Escrow Team reviews the case and decides the outcome under section 12. If a sign-in problem is caused by the Seller, for example incorrect login details, a changed password or a verification code that is not provided, the Seller is responsible for resolving it.
9.6 First sign-in to a TikTok account. If the first sign-in to a TikTok account cannot be completed within 72 hours because of a Platform restriction, the Buyer may ask the Escrow Team to take over the sign-in (where the Buyer chose to secure the account themselves) or to cancel the escrow. If the Escrow Team's own sign-in also cannot be completed within 72 hours, the Buyer may ask the Escrow Team to cancel. Any cancellation is decided and carried out by the Escrow Team, and the Buyer is then refunded in full. For this situation, this section applies in place of the last point of section 9.4.
9.7 TikTok securing period. After the first sign-in to a TikTok account, the account has to stay signed in for a period before its email, password or security settings can be changed: about 72 hours on the Buyer's device where the Buyer secures the account themselves, or the Escrow Team's securing period where the Escrow Team secures it. During this period the transaction stays in escrow, and:
9.8 TikTok accounts handed over by the Escrow Team. Where the Escrow Team secures a TikTok account and hands it to the Buyer, the transaction is completed and the Seller is paid at the moment of handover. If the Platform then blocks the Buyer's sign-in, for example with "Maximum number of attempts", the Buyer should stop and wait for the cooldown to end. This is not a ground for a refund or a Reversal. The Escrow Team will help the Buyer sign in while it still holds the handover details.
10.1 Completion. When the transfer has been completed in accordance with the Escrow Instructions, and the Buyer has confirmed it or has not replied within the time frame described in section 10.4, the escrow is closed and the payment is released to the Seller's AccoSwap Wallet.
10.2 Inspection. The Buyer then has an Inspection Window of 24 hours in which to check the Digital Asset.
10.3 Finality. Once the Inspection Window has ended, the transaction is final and will not be reversed, and AccoSwap has no further obligation to move or return any funds in respect of it.
10.4 Buyer confirmation. The Escrow Team may ask the Buyer, by email, notification or AccoSwap Chat, to confirm that the Digital Asset has been received and is as described. The request states a time frame for the Buyer to reply. If the Buyer reports a problem within that time frame, the Escrow Team reviews the situation and decides the outcome in accordance with section 12, and the transaction is not completed until it has decided. If the Buyer does not reply within the time frame, the Escrow Team may treat the transfer as accepted and complete the transaction.
10.5 Payout of released funds. Once a payment has been released to the Seller's AccoSwap Wallet, AccoSwap may hold those funds until the Inspection Window has ended. A withdrawal is then sent by a payment provider, and the time it takes to arrive depends on that provider and may be longer than the usual processing time stated in the Terms of Service.
11.1 Grounds for reversal. A completed transaction may be reversed during the Inspection Window only if something stated in the Listing, or confirmed by the Seller in AccoSwap Chat before the purchase, proves to be untrue, and the Buyer has not changed the Digital Asset.
11.2 Excluded matters. Matters that were neither stated in the Listing nor confirmed before the purchase are not grounds for a Reversal.
11.3 Amount refunded. On a Reversal, the Buyer is refunded the price plus half of the escrow fee, and AccoSwap retains the other half.
11.4 Availability of funds. A Reversal is funded from the payment released to the Seller and can be completed only while those funds remain available in the Seller's AccoSwap Wallet. If the Seller has already withdrawn them, AccoSwap may be unable to complete the Reversal, and AccoSwap may take action against the Seller under the Marketplace Rules. By accepting a sale, the Seller agrees that the released payment may be returned to the Buyer during the Inspection Window in accordance with this section. Further details are set out in our Refund Policy.
11.5 Cancellation and Reversal compared. A Cancellation takes place before Completion and results in a full refund to the Buyer. A Reversal takes place after Completion and results in a refund of the price plus half of the escrow fee.
12.1 Opening a dispute. Either party may open a dispute while an escrow is active or during the Inspection Window.
12.2 Transaction during a dispute. While a dispute is open, the transaction continues to be held by AccoSwap Escrow, and no payment is released or refunded until the Escrow Team has decided.
12.3 Decision. The Escrow Team reviews the available evidence, including the Listing and the AccoSwap Chat between the Buyer and the Seller, and decides, acting reasonably and in good faith, whether the payment is to be released to the Seller or refunded to the Buyer. Where the outcome is not yet clear, the transaction continues to be held until a decision is made.
12.4 Finality. A decision made by the Escrow Team under this section is final for that transaction. A party who has new evidence may ask for a review by emailing appeals@accoswap.com, and the Escrow Team decides whether to review it.
13.1 During an escrow. Where AccoSwap reasonably believes that a Seller is involved in fraud during an escrow, the Escrow Team may cancel the escrow and refund the Buyer in full, and AccoSwap may suspend the Seller's AccoSwap Account.
13.2 After a sale. Where a Seller recovers or takes back a sold Digital Asset at any time, and the Buyer provides satisfactory proof, the Seller's AccoSwap Account may be permanently banned. Once a transaction is final, such action does not reverse the payment.
A suspension does not by itself cancel an active escrow. The Escrow Team may continue and complete the transaction in the usual way, and the Buyer receives the purchased Digital Asset. A suspended Seller may contact the Escrow Team by email to arrange payment, which may be made manually, subject to section 15.5 of the Terms of Service. This does not apply where the Seller is involved in fraud (see section 13).
15.1 Securing the Digital Asset. On receiving a Digital Asset, the Buyer is responsible for changing its password, email and security settings as instructed.
15.2 Handover data. Login details for a Digital Asset shared during a transfer are stored in encrypted form. Handover details are deleted once they are no longer needed; for certain types of transfer, this takes place automatically 14 days after the transaction ends. Where the Buyer secures a TikTok account themselves, the login details sent by the Seller remain visible to the Buyer for 7 days after the Buyer confirms the account is secured, and are then deleted.
16.1 Scope of duties. AccoSwap Escrow performs only the duties expressly described in these Escrow Terms and in the Escrow Instructions.
16.2 Standard of care. To the fullest extent permitted by law, AccoSwap is liable in connection with Escrow only for its own gross negligence or wilful misconduct, and not for decisions or errors of judgement made reasonably and in good faith.
16.3 Payment providers. AccoSwap is not responsible where a bank, payment provider or cryptocurrency network delays, blocks, freezes, reverses or fails to process, release or return a payment. Payment providers act under their own terms, and AccoSwap does not control them.
16.4 Reliance. AccoSwap and the Escrow Team may rely on information and instructions provided by the Buyer and the Seller, and are not required to investigate matters beyond the Escrow Instructions.
16.5 Prohibited use. Escrow may not be used for any unlawful purpose, or by or on behalf of any person or country subject to international sanctions.
AccoSwap and the Escrow Team communicate with users only through AccoSwap Chat, AccoSwap notifications, or email sent from an @accoswap.com address. The official escrow emails and profiles you may need during a transfer are displayed only on your escrow page. AccoSwap does not ask users to make payments outside AccoSwap. If anyone else claims to represent AccoSwap Escrow, do not deal with them and report it to support@accoswap.com.